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1. Must I be
at home when you clean my house?
It's your choice. Many of Maid
4 Texas customers prefer to
give us a key. Others leave
us a key in a safe place each
visit. Alarm systems can either
be left off or you can give
us entry/exit codes.
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2. How do you
protect my keys?
If you choose for us to hold
your key it is secured in a
locked key storage device to
which only Maid 4 Texas managers
have access. The key is issued
to the team leader on the day
of your clean. The team leader
returns the key at the end of
the day and management returns
it to the secured container.
All keys are organized in an
numeric system and have no connection
to your information or address. |
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3. How many
people will clean my home?
We work in teams of two, one
of whom is a Team Leader (supervisor).
Occasionally there is a third
person whom is a Field Supervisor
present during the cleaning.
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4. What are
your house cleaning rates?
Fees are based on the condition
and size of the home. It is
best to complete the online
FREE Quote or call us directly
for an accurate estimate. |
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5. How do I
pay for your residential cleaning
services?
Payment is due at time of service.
You may pay by cash, personal
check or accepted credit cards.
If you aren't home we ask you
to leave payment on the kitchen
countertop. If you prefer to
pay by credit card, we will
handle that process from our
office the day prior to the
service. |
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6. Is your house
cleaning work guaranteed?
All work performed by Maid 4
Texas is backed by a 100% Satisfaction
Guarantee. Should you find yourself
unsatisfied with the work we've
done in your home, simply call
our office within 24 hours of
your clean, and we will re-clean
it at no additional charge!
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7. Are your
housekeepers trained and supervised?
Team members are trained before
they're permitted to enter your
home. Training continues as
we learn about new products/methods
and to reinforce prior training.
Each team includes a Team Leader
to see that cleaning tasks are
correctly completed. Field Service
Supervisors make periodic visits
to homes to ensure quality of
service. |
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8. Do I need
to provide my own house cleaning
products?
Maid 4 Texas will always arrive
at your home with our own cleaning
products and equipment. All
of our products are environmentally-preferable
and are safe for small children
and pets. |
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9. Will I always
have the same maid service team?
We make every effort to have
the same team in your home.
Occasionally there may be a
change in a team member due
to illness. The Maid 4 Texas
team leader's job is to learn
your home and to teach the team
members to deliver the quality
that you would expect.
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10. Are you
Bonded and Insured?
Yes. We can provide documentation upon request. A bond is an insurance policy covering theft. The policy is payable upon conviction. |
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For additional questions or
comments please
Contact
Us
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